How
will I receive the results of my diagnostic studies?
Once your
test has been scheduled we typically receive your results anywhere
from 2-5 business days after your test. Please allow us time
to receive and review your results. If your test was ordered
STAT we should notify
you of results within 48 hours. If something emergent is found
upon review of your studies we will notify you as soon as possible
to make
a follow up appointment.
If you have
a follow up visit already scheduled please keep that appointment
so that you may review your findings with the physician, we will
still call you and inform you of your results. If you do not
hear from our
office within 3 days of having your study, please call us at 512-977-0000.
In order to expedite your results make sure that we have
your most
current telephone number and address.
What
is your Prescription Refill Policy ?
If you would
like a prescription refilled please ask your pharmacy to fax
the refill request to our office at 512-977-0020. If you would
like to contact
our office for you refill please be aware that we may not be
able to return your prescription refill call until the end of
the business day.
We will
receive refill requests from 8 a.m. - 5 p.m. Monday thru Friday.
Any attempt made on the weekend will not be reviewed until the
next business
day. Please avoid waiting until Friday afternoon to request a
refill. Call your pharmacist during business hours no later than
Thursday afternoon
and ask them to please fax your request in so that we may have
ample time to respond. If you have any questions regarding this
policy please
call our office at 512-977-0000. |